PRIVACY POLICY

1 January 2024 Introduction Amber Web Designs are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or engage with our web design services. Information collection and use Personal information we collect: • Name • Email address • Phone number • Billing address We may collect other personal information when you voluntarily provide it to us through our contact forms or other communication channels. Non-Personal Information we may collect: • Operating system and browser type • IP address • Internet service provider • Website usage data How we use your information: • To communicate with you regarding our services. • To process transactions and provide invoicing. • To improve customer service. • To personalize your experience on our website. • To analyse trends and improve our website. • To administer and troubleshoot technical issues. • To send you promotional emails about our services, special offers, or other information we think you may find interesting. Cookies and tracking technologies Generally, we do not use cookies or any tracking technologies on our websites. However, in some cases it may be necessary to do so. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our websites may become inaccessible or not function properly. Disclosure of your information We never sell, trade, or otherwise transfer your personal information to third parties. We may disclose your information to trusted third parties who assist us in operating our website, conducting our business, or servicing you, if those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Data security We implement security measures to maintain the safety of your personal information. All payment transactions are processed through a secure gateway provider and are not stored or processed on our servers. Your rights You have the right to… • Request access to the personal information we hold about you. • Request correction of inaccuracies in your personal information. • Request erasure of your personal information. • Withdraw consent for marketing communications. Changes to this Privacy Policy We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically for any changes. Contact Information If you have any questions or concerns regarding this Privacy Policy, please contact us at… sales@amberwebdesigns.co.uk